FAQ
Frequently Ask Questions.
Home / FAQ
- Apollo TV FAQ -
What can we help you with today?
What is included in the Apollo Group TV IPTV Starter Pack?
Each Starter Pack subscription includes 22,000+ channels, 90,000+ VODs in 4K and HD quality, instant activation, anti-freeze streaming technology, EPG TV Guide, and 24/7 chat support.
How can I subscribe to Apollo Group TV IPTV?
You can subscribe by selecting your desired package on our Pricing page and following the prompts to complete your one-time payment. Immediate activation follows payment.
Are there any discounts on longer subscriptions?
Yes, we offer discounts for longer-term subscriptions. For example, our 12-month access plan offers a 5% savings compared to monthly renewals.
What payment methods are accepted for subscriptions?
We accept various payment methods, which are all secure and convenient. For specific options, please refer to the subscription process on our website.
Can I test the service before committing to a subscription?
Absolutely! We offer a 36-hour free trial that allows you to fully explore our service before making a purchase. We encourage taking advantage of this trial to ensure satisfaction.
What devices are supported by Apollo Group TV IPTV?
Our service is compatible with a wide range of devices including smart TVs, smartphones, tablets, PCs, and dedicated streaming devices like Firestick. Please note that Roku devices are not supported. Detailed setup guides are available on our website.
What should I do if I experience any issues with streaming?
If you encounter any streaming issues, please create a support ticket in the client area. Our 24/7 chat support team is ready to assist you with any technical difficulties or queries you might have.
Do you offer a money-back guarantee?
To ensure customer satisfaction, we do not offer a money-back guarantee; however, we provide a 36-hour free trial to help you decide if our service meets your needs before making a purchase.
How does the reseller panel work?
Our reseller panel allows you to buy credits to resell our services. You get a customizable panel to manage your clients, provide free trials, and no credit expiration. Support and resell instructions are included to assist you in your business.
Can I cancel my subscription at any time?
Subscriptions to Apollo Group TV are made as one-time payments and cannot be canceled once activated. We recommend using our free trial to ensure the service meets your expectations before purchasing.
Can you help me set up a reseller plan with WHMCS and WordPress?
Absolutely! We can assist you in setting up WHMCS for your reseller plan and configuring WordPress to suit your needs. There are costs associated with these services, so please contact support to discuss pricing and options.
